Free tool

Warranty claim eligibility checker

Find out in under a minute whether your failed, incomplete, or no-show service booking qualifies for a Gera Action Warranty claim — and the maximum payout cap that applies.

Quick answer: You are likely eligible if the service was booked through a Gera platform, the provider held an active Gera Services Passport, you received a signed action receipt, and you report the problem within the claim window (usually 48 hours). Caps range from £100 to £500 depending on the service. This is a limited service guarantee, not insurance.

Step 1

What went wrong?

Pick the situation closest to what happened with your booked service.

This checker is a guide built from the published Gera Action Warranty cover rules. It is a limited service guarantee, not insurance, and does not constitute legal advice. Final eligibility is decided by Gera after reviewing the evidence on your action receipt.